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LNER newsroom
All the latest news on our services, events and products
LNER Press Office
Media enquiries
If you are a journalist with a media enquiry relating to LNER, please contact the LNER Press Office.
Our Press Office operates 24 hours a day, seven days a week, and can be reached at press.office@lner.co.uk or 07704 021 208.
Please note that the Press Office is dedicated to supporting media enquiries and can only respond to requests from journalists and recognised media outlets. If you are contacting us for another reason, we may not be the best team to assist you.
Calls to the Press Office are answered by a call bureau, which will take your details and pass them to the on-call media officer.
If you are a customer seeking support with a booking or information about our services, please visit our Support page.
Filming requests
If you are seeking permission to film on an LNER train or at an LNER-managed station, please contact the Press Office at least two weeks before your proposed filming date. When submitting your request, please include details of the production, crew size, filming equipment, insurance details, and intended location(s). For commercials, feature films, TV fiction and large-scale shoots, LNER is represented by Network Rail Commercial Filming https://filming.networkrail.co.uk/lner/
Content creator enquiries
If you are a content creator and would like to share a proposal with our social media team, please email social@lner.co.uk. The team will review your proposal and get in touch if there is an opportunity to work together.
Latest News
14/03/2019
We're delighted to announce our brand-new Azuma trains will be ready for passenger journeys from London King's Cross to Leeds from Wednesday 15 May 2019.
Improvement work at Berwick Station complete
08/03/2019
Improvements at the station include a new Costa and Travelines outlet, an original ‘LNER’ drinking water fountain on the platform has been restored and the ticket office has been returned to its original position.
29/01/2019
Last June LNER took over the running of the East Coast Mainline franchise. Since June we've achieved a customer satisfaction score of 87%.
LNER Social Media Team in award winning finish to the year
09/01/2019
Congratulations to our social media team who finished 2018 on a high after picking up multiple industry awards. The team picked up two big awards at the UK Social Media Communications Awards in London.
Over £1,000 raised for CALM in Festive fundraising
01/01/2019
LNER staff from across the route were out and about in December wearing their Christmas jumpers and fancy dress outfits in order to raise money for the Campaign Against Living Miserably (CALM).
LNER hosts Christmas Eve dinner for Newcastle homeless
28/12/2018
London North Eastern Railway (LNER) and North East Homeless joined forces on Christmas Eve to provide a hot meal for the homeless of Newcastle.
Stirling to London trains are reinstated
05/12/2018
We're pleased to announce that the direct Stirling to London train is being reinstated from 9 December, following a temporary suspension of this train over the summer.
LNER and CALM join forces to talk about the impact of suicide on the rail industry
26/10/2018
We are proud to announce our new partnership with the Campaign Against Living Miserably (CALM), looking at the impact of suicide on those working in the rail industry.
