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LNER Press Office
Media enquiries
If you are a journalist with a media enquiry relating to LNER, please contact the LNER Press Office.
Our Press Office operates 24 hours a day, seven days a week, and can be reached at press.office@lner.co.uk or 07704 021 208.
Please note that the Press Office is dedicated to supporting media enquiries and can only respond to requests from journalists and recognised media outlets. If you are contacting us for another reason, we may not be the best team to assist you.
Calls to the Press Office are answered by a call bureau, which will take your details and pass them to the on-call media officer.
If you are a customer seeking support with a booking or information about our services, please visit our Support page.
Filming requests
If you are seeking permission to film on an LNER train or at an LNER-managed station, please contact the Press Office at least two weeks before your proposed filming date. When submitting your request, please include details of the production, crew size, filming equipment, insurance details, and intended location(s). For commercials, feature films, TV fiction and large-scale shoots, LNER is represented by Network Rail Commercial Filming https://filming.networkrail.co.uk/lner/
Content creator enquiries
If you are a content creator and would like to share a proposal with our social media team, please email social@lner.co.uk. The team will review your proposal and get in touch if there is an opportunity to work together.
Latest News
24/09/2026
Ahead of World Tourism Day (27 September 2026), LNER has upgraded its onboard digital service, making it easier for customers to check the latest travel information in a variety of languages.
LNER Celebrates Wins At National Rail Awards
21/09/2026
LNER has been recognised in a number of categories at this year’s prestigious National Rail Awards.
Savour The Flavour As LNER Launches New First Class Menus
16/09/2026
Chef-inspired Chicken Milanese served with cavatelli pasta and a golden almond and raspberry frangipane tart are among the new dishes tempting customers’ taste buds as LNER launches its latest First Class menus.
LNER Launches New Super-Low Fares To Leeds
15/09/2026
LNER is launching a new coach-combatting early-bird fare from London to Leeds, meaning customers can travel between the two cities in a little over two hours for just £12.
15/09/2026
Renowned food critic, journalist, author and broadcaster Jay Rayner joins Jenni Falconer for the latest episode of Routes, the podcast from LNER, where he reflects on the journeys that have shaped his life.
LNER Goes Green: Train Operator Continues to Send Zero Waste to Landfill
11/09/2026
LNER, famous for its red trains and uniforms, is proud to be officially certified as green with the company, once again, confirmed as sending zero waste to landfill.
LNER Colleagues Fundraise For CALM At This Year's Great North Run
10/09/2026
More than twenty LNER colleagues are gearing up to take part in this weekend’s Great North Run in support of LNER charity partner CALM (Campaign Against Living Miserably).
LNER Headbanger Says "Headphones On Please" Ahead Of National Quiet Day
10/09/2026
LNER has appointed its loudest colleague – Customer Experience Leader Robb Weir – as an advocate for turning down the volume ahead of National Quiet Day (Monday 14 September 2026).
