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LNER Press Office
Media enquiries
If you are a journalist with a media enquiry relating to LNER, please contact the LNER Press Office.
Our Press Office operates 24 hours a day, seven days a week, and can be reached at press.office@lner.co.uk or 07704 021 208.
Please note that the Press Office is dedicated to supporting media enquiries and can only respond to requests from journalists and recognised media outlets. If you are contacting us for another reason, we may not be the best team to assist you.
Calls to the Press Office are answered by a call bureau, which will take your details and pass them to the on-call media officer.
If you are a customer seeking support with a booking or information about our services, please visit our Support page.
Filming requests
If you are seeking permission to film on an LNER train or at an LNER-managed station, please contact the Press Office at least two weeks before your proposed filming date. When submitting your request, please include details of the production, crew size, filming equipment, insurance details, and intended location(s). For commercials, feature films, TV fiction and large-scale shoots, LNER is represented by Network Rail Commercial Filming https://filming.networkrail.co.uk/lner/
Content creator enquiries
If you are a content creator and would like to share a proposal with our social media team, please email social@lner.co.uk. The team will review your proposal and get in touch if there is an opportunity to work together.
Latest News
Escape the noise: LNER reveals the UK’s best destinations for a ‘quietcation’
07/09/2026
New research from LNER has revealed the UK’s best destinations for a “quietcation”, spotlighting some of the more peaceful towns, cities and villages across England and Scotland for anyone looking to switch off from busy lives.
LNER Helps Put The Train In ‘How To Train Your Dragon’
04/09/2026
LNER welcomed acclaimed No.1 best-selling children’s author Cressida Cowell to Edinburgh Waverley to unveil its new ‘Raising Readers Book Nook’ in the Station’s Family Lounge.
01/09/2026
Olympic cycling champion Victoria Pendleton joins Jenni Falconer for the latest episode of Routes, the podcast from LNER, where she reflects on the journeys that have shaped her life
Fur The Love Of It: LNER Launches Pet Champions As It Celebrates National Dog Day
26/08/2026
LNER is offering additional ‘suppawt’ for customers travelling with four-legged friends following the appointment of 'Pet Champions'. The station colleagues will be the go-to staff members for support.
LNER Goes The Extra Mile With More Trains For Great North Run
26/08/2026
LNER is preparing to welcome thousands of customers onboard its services for next month's Great North Run with the announcement of extra train services.
LNER Engineer Hangs Up His Spanner After 47 Years of Keeping Customers Moving
21/08/2026
An LNER engineer who has dedicated 47 years to keeping rail customers moving has packed away his tools for the last time ahead of retirement.
Alfie Watts reveals why travel should feel possible for everyone on Routes with Jenni Falconer
18/08/2026
Travel creator and Race Across the World winner Alfie Watts joins Jenni Falconer for the latest episode of Routes, the podcast from LNER, where he reflects on the journeys that have transformed his life.
Update from LNER and Network Rail East Coast regarding disruption on Sunday 16 August 2026
17/08/2026
LNER and Network Rail East Coast would like to apologise to customers for the significant disruption experienced yesterday. This was caused by a broken overhead line between Hitchin and Stevenage, near Biggleswade.
