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LNER Press Office
Media enquiries
If you are a journalist with a media enquiry relating to LNER, please contact the LNER Press Office.
Our Press Office operates 24 hours a day, seven days a week, and can be reached at press.office@lner.co.uk or 07704 021 208.
Please note that the Press Office is dedicated to supporting media enquiries and can only respond to requests from journalists and recognised media outlets. If you are contacting us for another reason, we may not be the best team to assist you.
Calls to the Press Office are answered by a call bureau, which will take your details and pass them to the on-call media officer.
If you are a customer seeking support with a booking or information about our services, please visit our Support page.
Filming requests
If you are seeking permission to film on an LNER train or at an LNER-managed station, please contact the Press Office at least two weeks before your proposed filming date. When submitting your request, please include details of the production, crew size, filming equipment, insurance details, and intended location(s). For commercials, feature films, TV fiction and large-scale shoots, LNER is represented by Network Rail Commercial Filming https://filming.networkrail.co.uk/lner/
Content creator enquiries
If you are a content creator and would like to share a proposal with our social media team, please email social@lner.co.uk. The team will review your proposal and get in touch if there is an opportunity to work together.
Latest News
LNER Cooks Up A Storm For Charity With New Cookbook
15/12/2020
London North Eastern Railway (LNER) has launched its first charity cookbook, bringing together delicious recipes created by colleagues from across the UK during the pandemic.
Grantham Lifesaver Recognised with Prestigious Award
08/12/2020
London North Eastern Railway (LNER) has recognised Scott Goodson, Duty Team Leader at Grantham Station, with a Lifesaver Award after he intervened to assist a distressed member of the public.
50% More Long Stay Parking for Customers at Durham Station
02/12/2020
London North Eastern Railway (LNER) has added fifty per cent extra car parking for customers using Durham Station from December 2020.
Recognition For Local Hero Who Stopped Assault On Police Officer Abroad
01/12/2020
London North Eastern Railway (LNER) has congratulated employee, Paul Taylor, from Bedford, for being officially recognised by the German police after stepping in to assist an officer who was being attacked at Cologne Central Station.
LNER Celebrates St Andrew’s Day 2020 With Unique Stag Face Mask
28/11/2020
London North Eastern Railway (LNER) has revealed the latest design in the regionally-inspired face mask collection, featuring a unique hand-illustrated stag to celebrate St Andrew’s Day.
LNER Urges Customers To Book Early This Christmas
26/11/2020
London North Eastern Railway (LNER) is urging customers to arrange their Christmas travel plans as early as possible.
Save the date! LNER launches first calendar celebrating stations and destinations for 2021
26/11/2020
London North Eastern Railway (LNER) has launched a limited edition calendar for the very first time, giving people the opportunity to display stunning images from the East Coast route in their own home.
LNER Providing ‘Lifeline’ To Charities and Community Initiatives
18/11/2020
London North Eastern Railway (LNER) is proud to support communities and organisations along the East Coast, as it announces the latest beneficiaries of its annual £500,000 Customer and Community Investment Fund (CCIF).
