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LNER Press Office
Media enquiries
If you are a journalist with a media enquiry relating to LNER, please contact the LNER Press Office.
Our Press Office operates 24 hours a day, seven days a week, and can be reached at press.office@lner.co.uk or 07704 021 208.
Please note that the Press Office is dedicated to supporting media enquiries and can only respond to requests from journalists and recognised media outlets. If you are contacting us for another reason, we may not be the best team to assist you.
Calls to the Press Office are answered by a call bureau, which will take your details and pass them to the on-call media officer.
If you are a customer seeking support with a booking or information about our services, please visit our Support page.
Filming requests
If you are seeking permission to film on an LNER train or at an LNER-managed station, please contact the Press Office at least two weeks before your proposed filming date. When submitting your request, please include details of the production, crew size, filming equipment, insurance details, and intended location(s). For commercials, feature films, TV fiction and large-scale shoots, LNER is represented by Network Rail Commercial Filming https://filming.networkrail.co.uk/lner/
Content creator enquiries
If you are a content creator and would like to share a proposal with our social media team, please email social@lner.co.uk. The team will review your proposal and get in touch if there is an opportunity to work together.
Latest News
LNER Gets Onboard For Samaritans' ‘Brew Monday’
17/01/2022
London North Eastern Railway (LNER) is joining charity, Samaritans, in a bid to power through the cold winter months to encourage customers and colleagues to share a cuppa and a catch up with someone they care about for ‘Brew Monday’.
LNER Inspires Next Generation With Focus On Tomorrow’s Talent
13/01/2022
London North Eastern Railway (LNER) will be inspiring the next generation of rail industry employees about the world of work with the second of its pioneering Tomorrow’s Talent work experience programmes set to take place in February.
LNER Launches Be Kind Campaign To Tackle Rise In Anti-Social Behaviour
29/12/2021
London North Eastern Railway (LNER) is launching a new campaign called ‘Be Kind’, to tackle anti-social behaviour experienced by railway workers.
LNER Launches Professional Gift-Wrapping Service Onboard Trains This Christmas
17/12/2021
London North Eastern Railway (LNER) is giving customers a helping hand with their Christmas prep this year, with a team of professional gift wrappers onboard a special ‘gift wrapped service’ running between London King’s Cross and Edinburgh.
Azuma Arrives in Middlesbrough as LNER Launches Direct Services to London
13/12/2021
London North Eastern Railway (LNER) is celebrating the launch of direct Azuma services between Middlesbrough and London King’s Cross with Teesside becoming the latest destination to benefit from the arrival of LNER’s world-class trains.
LNER Customers Stocking Up On Christmas Tickets
23/11/2021
London North Eastern Railway (LNER) is urging customers to book their Christmas tickets now to secure their seats, following a strong surge in bookings over the festive season.
It's Destination Christmas As LNER Offers Customers A Magical Experience
12/11/2021
London North Eastern Railway (LNER) is proud to announce its first Christmas Fayre Event, where customers can travel in luxury to a truly magical festive destination. The exclusive event on Friday 10th December 2021, in conjunction with Visit Harrogate...
