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LNER Press Office
Media enquiries
If you are a journalist with a media enquiry relating to LNER, please contact the LNER Press Office.
Our Press Office operates 24 hours a day, seven days a week, and can be reached at press.office@lner.co.uk or 07704 021 208.
Please note that the Press Office is dedicated to supporting media enquiries and can only respond to requests from journalists and recognised media outlets. If you are contacting us for another reason, we may not be the best team to assist you.
Calls to the Press Office are answered by a call bureau, which will take your details and pass them to the on-call media officer.
If you are a customer seeking support with a booking or information about our services, please visit our Support page.
Filming requests
If you are seeking permission to film on an LNER train or at an LNER-managed station, please contact the Press Office at least two weeks before your proposed filming date. When submitting your request, please include details of the production, crew size, filming equipment, insurance details, and intended location(s). For commercials, feature films, TV fiction and large-scale shoots, LNER is represented by Network Rail Commercial Filming https://filming.networkrail.co.uk/lner/
Content creator enquiries
If you are a content creator and would like to share a proposal with our social media team, please email social@lner.co.uk. The team will review your proposal and get in touch if there is an opportunity to work together.
Latest News
A Fitting Tribute And Lasting Memorial To A WW2 Railway Hero
29/04/2024
LNER, the British Transport Police (BTP) History Group, ‘Raids Over York’ heritage project, and Normandy veteran Ken Cooke have joined together to commemorate the life of Robert Smith, an LNER Railway Police Constable who served at York Railway Station...
New Research Shows Passengers Wasting £££ By Booking Late
25/04/2024
Rail passengers could save a fortune by booking their train tickets at the same time as the rest of their travel plans, as research carried out by YouGov on behalf of LNER shows many leave it late.
Pancakes, Crumpets & Pies: LNER Launches New Onboard Menus
24/04/2024
Today, 24 April 2024, LNER is delighted to reveal its new First Class menus, which continue its long-held commitment to championing and celebrating local food and drink producers along its route.
LNER Trains Greener, Quicker & Cheaper Than Flying
19/04/2024
LNER is welcoming new research that reveals travelling by train is not just greener, but also quicker and cheaper than taking the plane.
Live Updates Onboard as LNER Launches New Digital Information Platform
17/04/2024
LNER customers will be able to find the latest journey updates, destination inspiration and more while they are travelling onboard, with the launch of a new one-stop digital information service.
LNER Receives Record Number Of Requests For Passenger Assistance
15/04/2024
New data reveals assistance was requested on and off trains at LNER’s managed stations more than 250,000 times over the past year – the highest number to date.
From Sonar to Signals: How Helen's Career Changed Track
11/04/2024
From tracking enemy submarines to tracking LNER trains, former Royal Navy Petty Officer Helen Firth is finding there are some surprising similarities between working on an anti-submarine frigate and working in the Rail Operations Centre in York.
