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LNER Press Office
Media enquiries
If you are a journalist with a media enquiry relating to LNER, please contact the LNER Press Office.
Our Press Office operates 24 hours a day, seven days a week, and can be reached at press.office@lner.co.uk or 07704 021 208.
Please note that the Press Office is dedicated to supporting media enquiries and can only respond to requests from journalists and recognised media outlets. If you are contacting us for another reason, we may not be the best team to assist you.
Calls to the Press Office are answered by a call bureau, which will take your details and pass them to the on-call media officer.
If you are a customer seeking support with a booking or information about our services, please visit our Support page.
Filming requests
If you are seeking permission to film on an LNER train or at an LNER-managed station, please contact the Press Office at least two weeks before your proposed filming date. When submitting your request, please include details of the production, crew size, filming equipment, insurance details, and intended location(s). For commercials, feature films, TV fiction and large-scale shoots, LNER is represented by Network Rail Commercial Filming https://filming.networkrail.co.uk/lner/
Content creator enquiries
If you are a content creator and would like to share a proposal with our social media team, please email social@lner.co.uk. The team will review your proposal and get in touch if there is an opportunity to work together.
Latest News
LNER Welcomes 2025 Mercury Prize to Newcastle
16/10/2025
Ahead of this evening’s distinguished 2025 Mercury Prize ceremony on Tyneside (16 October 2025), LNER has welcomed guests and VIPs onboard a specially named service between London King’s Cross and Newcastle.
16/10/2025
Following our initial media statement on Wednesday 10 September 2025, please see an update below.
New Joint Operations Director Announced for LNER and Network Rail East Coast
16/10/2025
LNER and Network Rail have announced the appointment of Gunnar Lindahl as Joint Operations Director – East Coast and LNER, a newly created role that marks a significant step forward in the integration of track and train across the East Coast route.
Full Strings Ahead: LNER and Linlithgow String Orchestra Hit the Right Note for Railway 200
16/10/2025
LNER has been announced as sponsor of the world premiere of a new music composition celebrating 200 years of the modern railway called ‘Engine Shed’.
Penny Lancaster Joins Jenni Falconer in the new series of Routes from LNER
14/10/2025
Award-winning podcast Routes from LNER has officially set off on its second series, with Jenni Falconer welcoming her first guest, Penny Lancaster, to share the journeys and destinations that have shaped her life.
Railway Family Celebrates 200 Years of Rail at Durham Cathedral
03/10/2025
The railway family came together last night (Thursday 2 October) for a special celebratory Evensong at Durham Cathedral.
LNER Launches WhatsApp Channel Broadcasting Travel Updates and Service Information for Customers
02/10/2025
As part of LNER’s ongoing commitment to keeping customers informed about their rail journey, the train operator has launched a WhatsApp Channel to broadcast service updates, travel information, and advice during planned and unplanned disruptions.
From Tracks to Train-ing: The LNER Host Inspiring Others to Stay Fighting Fit
02/10/2025
From delivering first class service to fitness classes for firefighters, LNER Customer Experience Leader, Jackie Gordine, is fully onboard when it comes to health and wellbeing.
