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LNER Press Office
If you are a journalist and have a media enquiry regarding LNER, please contact the LNER Press Office. We operate a 24/7 press office which can be contacted via press.office@lner.co.uk or on 07704 021 208. Calls will be answered by a call bureau which will pass on details to the on-call media officer. If you are a customer looking for support with a booking or details about our services, please contact us here.
Latest News
LNER Welcomes 2025 Mercury Prize to Newcastle
16/10/2025
Ahead of this evening’s distinguished 2025 Mercury Prize ceremony on Tyneside (16 October 2025), LNER has welcomed guests and VIPs onboard a specially named service between London King’s Cross and Newcastle.
16/10/2025
Following our initial media statement on Wednesday 10 September 2025, please see an update below.
New Joint Operations Director Announced for LNER and Network Rail East Coast
16/10/2025
LNER and Network Rail have announced the appointment of Gunnar Lindahl as Joint Operations Director – East Coast and LNER, a newly created role that marks a significant step forward in the integration of track and train across the East Coast route.
Penny Lancaster Joins Jenni Falconer in the new series of Routes from LNER
14/10/2025
Award-winning podcast Routes from LNER has officially set off on its second series, with Jenni Falconer welcoming her first guest, Penny Lancaster, to share the journeys and destinations that have shaped her life.
Railway Family Celebrates 200 Years of Rail at Durham Cathedral
03/10/2025
The railway family came together last night (Thursday 2 October) for a special celebratory Evensong at Durham Cathedral.
LNER Launches WhatsApp Channel Broadcasting Travel Updates and Service Information for Customers
02/10/2025
As part of LNER’s ongoing commitment to keeping customers informed about their rail journey, the train operator has launched a WhatsApp Channel to broadcast service updates, travel information, and advice during planned and unplanned disruptions.
From Tracks to Train-ing: The LNER Host Inspiring Others to Stay Fighting Fit
02/10/2025
From delivering first class service to fitness classes for firefighters, LNER Customer Experience Leader, Jackie Gordine, is fully onboard when it comes to health and wellbeing.
Durham Cathedral to Host Special Choral Evensong Celebrating 200 Years of the Railway
30/09/2025
A special Choral Evensong to celebrate the 200th anniversary of the railway will be held at Durham Cathedral on Thursday, 2 October at 5.30pm.
