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LNER Press Office
Media enquiries
If you are a journalist with a media enquiry relating to LNER, please contact the LNER Press Office.
Our Press Office operates 24 hours a day, seven days a week, and can be reached at press.office@lner.co.uk or 07704 021 208.
Please note that the Press Office is dedicated to supporting media enquiries and can only respond to requests from journalists and recognised media outlets. If you are contacting us for another reason, we may not be the best team to assist you.
Calls to the Press Office are answered by a call bureau, which will take your details and pass them to the on-call media officer.
If you are a customer seeking support with a booking or information about our services, please visit our Support page.
Filming requests
If you are seeking permission to film on an LNER train or at an LNER-managed station, please contact the Press Office at least two weeks before your proposed filming date. When submitting your request, please include details of the production, crew size, filming equipment, insurance details, and intended location(s). For commercials, feature films, TV fiction and large-scale shoots, LNER is represented by Network Rail Commercial Filming https://filming.networkrail.co.uk/lner/
Content creator enquiries
If you are a content creator and would like to share a proposal with our social media team, please email social@lner.co.uk. The team will review your proposal and get in touch if there is an opportunity to work together.
Latest News
LNER and EMR Share Tips to Help Keep Weekend Journeys On Track During Planned Engineering Work
29/01/2026
Train operators LNER and East Midlands Railway (EMR) have teamed up to help keep customers on the move during weekend engineering work on the East Coast Main Line.
Sam Heughan joins Routes from LNER
20/01/2026
Outlander’s Sam Heughan Takes Jenni Falconer on a Journey Through Scotland, Everest, and the World of Cocktails.
LNER supports Samaritans’ Brew Monday campaign with donation from hot drink sales
19/01/2026
In support of Samaritans, and to raise awareness of its Brew Monday campaign, LNER is donating all proceeds from the sale of hot drinks today (Monday 19 January 2026) to the charity.
First Class Travel Meets First-Class Flavours: LNER Launches New Winter Menu
14/01/2026
LNER is celebrating the launch of its new First Class Winter menus featuring produce sourced from local suppliers along the East Coast route.
James Martin joins Routes from LNER
06/01/2026
James Martin, Celebrity Chef and TV personality, joins host Jenni Falconer on the latest episode of Routes, the hit travel-focused podcast from LNER, where he opens up about his journey from rural farm life to Saturday morning icon
LNER Offers One Million Discounted Tickets In The Great British Rail Sale
06/01/2026
LNER is offering more discounted tickets than ever before as part of the Great British Rail Sale. The week-long rail sale launches today (Tuesday 6 January 2026) and will run until Monday 12 January 2026.
New Year, New Lounge: King’s Cross LNER First Class Lounge to undergo major refurbishment
05/01/2026
An extensive refurbishment of the LNER First Class Lounge at London King’s Cross is due to begin at the end of January 2026 as LNER continues to deliver improved experiences for its customers.
Erin Richards joins Routes from LNER
30/12/2025
From childhood camping trips in France to missing flights in spectacular fashion, Erin Richards has always been someone who thrives on movement and discovery.
